Legal statement

Privacy Policy
At Modellisimo.com we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do update this Policy from time to time so please do review this Policy regularly.

Information We Collect
In running and maintaining our website we may collect and process the following data about you: Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data. Information provided voluntarily by you. For example, when you register for information or make a purchase. Information that you provide when you communicate with us by any means.

Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookie.  Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever You can adjust the settings on your computer to decline any cookies if you wish.  This can easily be done by activating the reject cookies setting on your computer. Our advertisers may also use cookies, over which we have no control.  Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information
We use the information that we collect from you to provide our services to you.  In addition to this we may use the information for one or more of the following purposes: To provide information to you that you request from us relating to our products or services.   To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information. To inform you of any changes to our website, services or goods and products. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in. Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you.  Where such consent has been provided it can be withdrawn by you at any time.

Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the Russion Feseration for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.

Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below: In the event that we sell any or all of our business to the buyer. Where we are legally required by law to disclose your personal information. To further fraud protection and reduce the risk of fraud.

Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information
In accordance with Russian Law you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee to cover costs incurred by us in providing you with the information.

Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at shop@modellisimo.ru

Personal discounts and promo-codes
You can have your personal discount in Modellisimo.com web store. To use your personal discount you need to register on our website and proceed to checkout after you have logged in to our website. Your personal discount is calculated automatically. The level of your discount (2, 4, 6 or 8%) depends on the total value of your current and all previous orders.

If you have any orders that you have placed without registration, you can also add it to your account if you use the same e-mail address.

Discount levels:

from   251 EUR   -   discount 2% *

from   501 EUR   -   discount 4% *

from 1001 EUR   -   discount 6% *

from 3001 EUR   -   discount 8% *

Please do not forget to Log In to use your personal discount.

If you are a happy owner of one of our promo-codes, please do not forget to fill it in the special field in the order wizard.

* In the following categories models discount does not apply:

Discount does not apply to "RARITIES"

Discount does not apply to "USED MODELS"

Discount does not apply to the "SALE"
 

How to change or cancel your order

How you can add extra items.

To add extra purchases to your order you can make a new order with a sidenote "please add to existing order". Important: you should use the same e-mail address in all your orders.

How you can change your personal data.

If you need to change the name of recipient and/or the address of delivery, please write to shop@modellisimo.ru and don't forget to mention your order number. Important: please use the same email address in all your correspondence.

How to delete unwanted items from your order.

Deleting items from your order? No problem, please write to shop@modellisimo.ru and don't forget to mention your order number. Important: please use the same email address in all your correspondence.

How to cancel your order.

In case of cancellation, please write to shop@modellisimo.ru and don't forget to mention your order number. Important: please use the same email address in all your correspondence. If you could provide a reason of cancellation, we would appreciate it very much. We will do our best to welcome you again.

Local pick-up options (RUS)

You can pick-up your order personally without any additional charges in our Moscow store (Russian Federation).

Please contact us for an appointment after you finalized your order.

Quality & Returns
We do our best to satisfy you with a high quality of your desired models. We take a look at items in your order to be sure the outside box is undamaged and no loose details. We pack all items in thick carton boxes to be sure that you will receive a compelete order without any damage. However, in some very rare cases, we still to have make a return or an exchange.

Returns and exchanges

If you have any issues with items you have received, please contact us shop@modellisimo.ru. We will be very grateful, if you add pictures to your message.

We will allways do our very best to find a suitable solution!

Terms and conditions - Part 3

General

These Terms and Conditions (as amended from time to time) constitute the entire agreement between you and Modellisimo.com concerning your use of the Website and supersedes any previous arrangement, agreement, undertaking or proposal, written or oral between you and Modellisimo.com in relation to such matters. No oral explanation or oral information given by either party shall alter the interpretation of these Terms and Conditions. You confirm that in agreeing to accept these Terms and Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these Terms and Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of these Terms and Conditions save that your agreement contained in this paragraph shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of these Terms and Conditions.
These Terms and Conditions of Use shall be governed by and construed in accordance with Russian law and the parties submit to the exclusive jurisdiction of the Russian Courts. If any provision(s) of the Terms and Conditions is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. Modellisimo.com failure to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Modellisimo.com in writing.
Unless otherwise expressly stated, nothing in the Terms and Conditions shall create any rights or any other benefits whether pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise in favor of any person other than you and Modellisimo.com

Terms and conditions - Part 2

Privacy policy

Pursuant to Modellisimo.com privacy policy, we may disclose to third parties certain aggregate information collected from you when you register or while you use the Website, provided that such information will not include personally identifying information, except as specifically authorized by you or in the good faith belief that such action is reasonably necessary to comply with the law, or under any of the other circumstances set forth in our privacy policy, as may be amended from time to time. You should be aware that if Modellisimo.com is requested by the police or any regulatory or governmental authority investigating suspected illegal actives, or upon receipt of a court order, to provide any personally identifying information or the contents of any email and/or information concerning your activities whilst using the Website, Modellisimo.com shall do so. Also, Modellisimo.com reserves the right to disclose personally identifying information to third parties where a complaint arises concerning your use of the Website, and that use is deemed by Modellisimo.com to be inconsistent with these Terms and Conditions. For more information, please see our full privacy policy. You agree that you do not object to Modellisimo.com or such third parties contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights.

Disclaimer / Liability

Use of the Website and the facilities thereon, and any material or information obtained from this Website is at your own risk, and Modellisimo.com hereby expressly disclaims, to the fullest extent permitted by applicable law, all warranties, expressed or implied, of any kind whatsoever including but not limited to implied warranties of merchantability, fitness for a particular purpose, title and infringement. In addition, Modellisimo.com shall not be responsible for the failure of performance of this Website and/or the software used thereon; the loss of data or services resulting from delays, non-deliveries, or service interruption; the accuracy, quality or nature of information obtained through its services; nor the consequences arising from or related to any viruses transmitted through its servers, or any liability, costs, loss of profits or consequential losses arising from your use of, or inability to access this Website.
In relation to Content uploaded by users, All such Content whether expressed as opinions, statements or recommendations, are those of users expressing such views and are not those of Modellisimo.com  Not withstanding any other provision in these Terms and Conditions, nothing herein shall limit your rights as a consumer under English law. Modellisimo.com will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with the Website, or products or services offered on the Website, whether by Modellisimo.com or on its behalf, for:
(1) any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or (2) any loss of goodwill or reputation; or (3) any special or indirect or consequential losses; in any case whether or not such losses were within the contemplation of either party at the date on which the event giving rise to the loss occurred. Nothing in these Terms and Conditions shall exclude or limit Modellisimo.com liability for death or personal injury resulting from the negligence of Modellisimo.com or that of its servants, agents or employees. You agree to indemnify Modellisimo.com in respect of any liability or any costs, loss of profits, loss of data, or consequential losses arising from a breach by you of any of the terms of this agreement, or arising out of your use of any of the Modellisimo.com sites.

Service access

While we endeavor to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Access restriction

Modellisimo.com reserves the right to deny in its sole discretion any user access to this Website or any other Modellisimo.com site, or any portion thereof, without notice. Modellisimo.com also reserves the right to remove any Content that it deems in its sole discretion to be unacceptable, undesirable or in violation of these Terms and Conditions.

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